Privacy Policy

Identity and Role Definition within the Data Ecosystem

This Privacy Policy outlines the rigorous standards for data handling and protection maintained by Emails by Andreea Team in the course of providing strategic Email and SMS infrastructure services. It is explicitly understood that in the fulfillment of these services, the Client serves as the Data Controller, maintaining ultimate ownership and responsibility for the customer database, while Emails by Andreea Team operates strictly as a Data Processor. This distinction ensures that all data-driven actions are performed solely under the Client’s instructions and for the explicit purpose of optimizing the brand’s retention ecosystem.

Comprehensive Categories of Processed Data

To engineer high-performance retention systems, Emails by Andreea Team processes specific categories of customer data derived from the Client’s e-commerce environment. This includes Identification Data such as names, email addresses, and mobile phone numbers, as well as Transactional Data (purchase history and order frequency). Behavioral Data, encompassing real-time interactions and browsing patterns, is also processed by Emails by Andreea Team to ensure that every automated sequence is triggered by precise, high-intent actions.

Strategic Purpose of Data Processing

The processing of the aforementioned data categories is conducted by Emails by Andreea Team for the sole purpose of architecting and managing scalable revenue engines that increase Customer Lifetime Value (CLV). By utilizing these data points, Emails by Andreea Team constructs automated lifecycle flows, personalizes manual campaign content, and performs deep-segmentation to ensure message relevancy and provide decision-grade reporting.

Third-Party Infrastructure and Data Integrity

The retention strategies developed by Emails by Andreea Team rely on seamless integration with industry-standard third-party ecosystems. While Emails by Andreea Team optimizes these integrations, it is the Client’s responsibility to ensure that the primary data collection is performed in accordance with international regulations such as GDPR and TCPA.

Technical Security and Confidentiality Standards

Emails by Andreea Team employs a “security-first” approach to data access, utilizing encrypted connections and two-factor authentication for all platform management activities. All proprietary brand metrics and customer insights are treated with the highest level of professional confidentiality by Emails by Andreea Team and are never shared with third parties.

Data Retention, Deletion, and Compliance

Emails by Andreea Team does not maintain independent storage of the Client’s customer databases on private servers. Upon the termination of the professional partnership with Emails by Andreea Team and the completion of the 30-day notice period, all administrative access is revoked. The systems engineered by Emails by Andreea Team are designed to respect all user rights, ensuring the Client’s digital footprint remains compliant with evolving privacy laws.